Privacy Policy
Marina Pavilion Resort, 40 Paco, San Rafael, Bulacan, Philippines 3008. Last updated November 2026.
We respect your privacy and handle your personal information in line with the Philippine Data Privacy Act of 2012 (RA 10173). This page explains what we collect, why, and the choices you have.
What we collect
- Booking details: your name, email address, mobile number, the dates and rooms you book, the number of guests, and any notes you write.
- Payments: what you paid, when, and how. Online payments are handled by Maya. We never see or store your card number.
- Your signature on our Terms and Conditions, with the date and time, and the address of your device when you sign online.
- Your account, if you make one: your email and a scrambled form of your password (we cannot read it).
- Google or Facebook sign-in, if you use it: only your name, your email address and an identifier from that service. We do not see your password there, your friends or your posts, and we never post anything for you.
- Technical data: a cookie that keeps you signed in, and basic security logs.
Why we use it
- To hold and confirm your booking, take payment, and welcome you at the resort.
- To send you messages about your booking: the confirmation, your signed terms, and links to confirm your email or reset your password. We do not send advertising.
- To recognise returning guests so we can give them their returning-guest discount.
- To keep our accounts, and to protect the resort and our guests (for example, to prevent fraud).
Who sees it
Our staff see your booking details to serve you. We use Maya to take online payments and Amazon Web Services to send our emails and host our systems. They handle your information only to do that work. We do not sell your information or share it for advertising. We will share it if the law requires us to.
How long we keep it
Booking and payment records are kept for as long as the law requires us to keep business and tax records. Your account (your sign-in) can be deleted at any time, see below.
Your choices
- See and correct your details: sign in to your account, or contact us.
- Delete your account: use the button on your account page, or read how to ask us to delete your information.
- Ask what we hold about you, or object to how we use it: email us at the address below.
- You can complain to the National Privacy Commission (privacy.gov.ph).
Cookies
We use one cookie to keep you signed in, and short-lived cookies while you sign in with Google or Facebook. We do not use advertising or tracking cookies.
Security
Connections to our site are encrypted. Passwords are stored only in scrambled form. Staff accounts are protected by passwords, lock after repeated wrong attempts, and can be switched off immediately.
Contact
Questions or requests: info@marinapavilion.com, or call 0927-457-6617.